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Proactive Monitoring|Web Security
Proactive Maintenance| Patch Management
Anti-Virus Software| Remote Assistance


per month per device
  • Managed Service
  • Remote Desktop Support
  • 15 Minute Desktop Support


per month per device
  • Managed Service
  • 1/2 Hour Remote Desktop Support


per month per device
Tax not included
  • Full Managed Service
  • 1/2 Hour Remote Desktop Support
  • Reduced Labor Cost


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What Can We DO?

  1. Manage and monitor desktops, servers and networks
  2. Proactively monitor network devices to identify and resolve issues and maximize system availability—including routers, firewalls, switches, virtual hosts and network storage
  3. Install, manage and update virus, spam and spyware/malware software (security)
  4. Install and manage software updates and patches
  5. Back up servers and workstations
  6. Install and manage firewalls
  7. Host your email
  8. Provide anywhere access to your email and dwsktops, servers
  9. Provide 24/7/365 IT support via our Customer Care Center—located in North America
  10. Provide you with a Customer Advocate, to make sure your issues and concerns are addressed and you continue to be thrilled with your investment

    Managed services Home


    1. Proactive Monitoring: We will identify problems and vulnerabilities with your computer before they become issues, keep your information safe and out of the hands of wrong people.
    2. Proactive Maintenance: With this service we monitor your computer services including hardware, giving us the ability to identify potential problems. This can help prolong the life of your computer and help prevent a complete and unexpected breakdown.
    3. Remote Assistance: Remote Assistance is a convenient way for us to connect to your computer with your permission. We will be able to identify issues or walk you through a solution remotely. With Remote Assistance all sessions are encrypted and password protected. Additional charges may apply depending on your package.
    4. Web Security: Web Security monitors web traffic and blocks malicious sites that are trying to attack you. Block phishing sites; Phishing is where a fraudulent web site tries to look like your financial bank web site. This service can also allow us to block web sites based on your preferences i.e. blocking web sites not suitable for children or web sites that have content you do not wish to see.
    5. Patch Management: We automatically apply software patches and Microsoft updates. Patches are fixes for improvement to your computer programming. Updates are changes and improvements to your operating system.
    6. Anti-Virus Software: Managed Anti-Virus is installed on your computer to detect and remove computer viruses. It is constantly active, attempting to detect the actions of many general classes of viruses targeted to harm your information.


    Wooster, Oh.

    Phone: +1 (330) 263-6211

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