Proactive Monitoring: We will identify problems and vulnerabilities with your computer before they become issues, keep your information safe and out of the hands of wrong people.
Proactive Maintenance: With this service we monitor your computer services including hardware, giving us the ability to identify potential problems. This can help prolong the life of your computer and help prevent a complete and unexpected breakdown.
Remote Assistance: Remote Assistance is a convenient way for us to connect to your computer with your permission. We will be able to identify issues or walk you through a solution remotely. With Remote Assistance all sessions are encrypted and password protected. Additional charges may apply depending on your package.
Web Security: Web Security monitors web traffic and blocks malicious sites that are trying to attack you. Block phishing sites; Phishing is where a fraudulent web site tries to look like your financial bank web site. This service can also allow us to block web sites based on your preferences i.e. blocking web sites not suitable for children or web sites that have content you do not wish to see.
Patch Management: We automatically apply software patches and Microsoft updates. Patches are fixes for improvement to your computer programming. Updates are changes and improvements to your operating system.
Anti-Virus Software: Managed Anti-Virus is installed on your computer to detect and remove computer viruses. It is constantly active, attempting to detect the actions of many general classes of viruses targeted to harm your information.